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CompTIA A+ Core 1 (220-1201) - 340 Questions

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Practice exam for the CompTIA A+ Core 1 (220-1201) certification. Covers mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting.

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1. A technician is replacing a laptop battery. After removing the back panel, the technician notices the battery is swollen and bulging. Which action should the technician take FIRST?

A Handle the battery carefully and dispose of it following hazardous waste regulations
B Reinstall the battery and advise the user to avoid heavy workloads
C Place the battery in the standard office recycling bin
D Discharge the battery completely before disposal by short-circuiting its terminals

2. A user reports that the keyboard on their laptop is producing incorrect characters when certain keys are pressed. The technician suspects physical damage. Which component should the technician replace?

A Motherboard
B Keyboard assembly
C RAM module
D Display panel

3. A technician needs to upgrade the RAM in a laptop. When opening the device, the technician notices the RAM is soldered directly to the motherboard. What does this indicate?

A The RAM is defective and needs to be replaced under warranty
B The RAM can be removed and replaced with a standard SODIMM module
C The RAM cannot be upgraded without replacing the motherboard
D The laptop uses DDR5 RAM which requires soldering

4. A user's laptop hard drive has failed. The technician needs to install a replacement drive. The laptop uses a 2.5-inch drive bay. Which storage device is the BEST replacement?

A 2.5-inch SATA SSD
B 3.5-inch SATA HDD
C M.2 NVMe SSD
D PCIe expansion card

5. A laptop is displaying a dim screen even when brightness is set to maximum. The technician suspects a hardware failure. Which component is MOST likely causing this issue?

A GPU
B RAM
C Keyboard controller
D Inverter

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