Microsoft Business Applications Fundamentals (AB-100)
Practice exam for AB-100. Covers Microsoft Business Applications portfolio overview, Dynamics 365 CRM and ERP applications, and Power Platform fundamentals.
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Sample Questions — Microsoft Business Applications Fundamentals (AB-100)
5 free sample questions from this practice exam. Correct answers are highlighted.
1. A business analyst needs to understand which Dynamics 365 applications address Customer Relationship Management (CRM) scenarios. Which of the following is classified as a CRM application?
2. A retail organization needs to manage its in-store point of sale systems, e-commerce website, and back-office retail operations from a single Microsoft platform. Which Dynamics 365 application best fits this need?
3. A company wants to use AI to automatically score their leads in Dynamics 365 Sales based on their likelihood to convert. Which feature provides this?
4. In Dynamics 365 Customer Service, what is a 'knowledge base article'?
5. A company with 75 employees wants a single ERP solution to manage finances, inventory, sales orders, and purchasing without needing separate specialized applications for each area. Which Dynamics 365 product is designed for this use case?
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Microsoft Business Applications Fundamentals (AB-100) — Frequently Asked Questions
How many practice questions does the Microsoft Business Applications Fundamentals (AB-100) prep include? ▾
CertLand's Microsoft Business Applications Fundamentals (AB-100) prep includes 291 exam-style questions covering every domain, each with a detailed explanation of why every answer option is correct or incorrect.
What score do I need to pass the Microsoft Business Applications Fundamentals (AB-100)? ▾
The Microsoft Business Applications Fundamentals (AB-100) passing score is 70%. CertLand scores every practice attempt the same way and breaks your results down by domain, so you know exactly where you stand before exam day.
Can I try Microsoft Business Applications Fundamentals (AB-100) questions for free? ▾
Yes. You can answer 5 real Microsoft Business Applications Fundamentals (AB-100) questions free — no account and no credit card needed — and see full explanations on the results page. You can also run a free Radar readiness diagnostic for a personalized study plan.
How long is each Microsoft Business Applications Fundamentals (AB-100) practice attempt? ▾
Each full Microsoft Business Applications Fundamentals (AB-100) mock attempt on CertLand is timed at 85 minutes, mirroring real exam conditions so you build the pacing you need to finish on time.
Is there a money-back guarantee? ▾
Yes. Every CertLand purchase is backed by a 14-day money-back guarantee on your first purchase — if the prep isn't right for you, you get a full refund.